A User Experience Designer crafting research-led digital services with a focus on accessibility, storytelling, and social impact — UX, UI, Service Design, Prototyping, Research & Strategy.
Helping Hand is a digital service that makes hospital volunteering more accessible to people with busy modern lives. By enabling flexible, remote video-call sessions between volunteers and elderly patients, it fills the gap between hospitals’ urgent need for social support and the declining number of in-person volunteers across the UK.
Helping Hand stands out by matching patients and volunteers based on shared interests and preferences, helping spark meaningful conversations and reducing awkwardness during sessions — creating more personalised, fulfilling interactions.
Here are other projects I’ve completed over my time at Loughborough University.
